Return Policy
We know that sometimes a purchase might not be the perfect fit, and we want you to love everything you buy from us! Your satisfaction is our priority, and we’re here to make the return process as smooth as possible.
Return Policy
All eligible returns will be issued STORE CREDIT or EXCHANGE only. We do not offer refunds to the original payment method.
Online purchases are eligible for STORE CREDIT ONLY if returned within 14 days of receiving your order. Any returns requested after this period will not be accepted.
Important Details:
- ALL SALE ITEMS ARE FINAL SALE and cannot be returned.
- Items must be returned in their original condition with all original tags attached.
- Returns must be free from smoke, deodorant, and perfume and must be unworn and unwashed.
- If you need a different size, you must first return the original item. Once we receive your return, we will issue store credit, allowing you to repurchase the correct size.
- Damaged items must be reported within 3 days of receipt and before wearing the garment.
Thank you for shopping with Miss Caroline Boutique!